Sometimes, someone calls you and starts to vent about something. Human nature (at least mine, and most people I know) is to jump to finding answers or solutions when, in fact, the person on the other end of the phone simply needs someone to just listen, sympathize, and commiserate.
Sympathy or Solutions?
![Sympathy or Solutions? Sympathy or Solutions?](https://www.alittlenudge.com/wp-content/uploads/2021/12/Sympathy-or-solutions.png)